Frequently Asked Questions
Why Safe Home?
Safe Home Security takes pride in offering customers the opportunity to protect their home and family with a customized solution. Each and every customer is treated like family. Better System. Better Service. Guaranteed.
Why do you use different products?
It is important that we customize each protection system to the individual needs of the homeowner or business. A basic package does not adequately protect a home. There is no such thing as an “average home” so we don’t provide “average security systems.”
What insurance discount will I receive?
Most companies offer discounts from 5 to 20%. On average we find our customers receive 15% or more.
What is the referral program?
The Safe Home Security referral program is the foundation of our business. We rely on you, the satisfied customer, to help us expand. Your word of mouth advertising is not only beneficial to your family and friends who receive our quality service and support. It can earn you a bonus just for helping someone to protect their home. For each qualified customer you refer to us we will provide you with a $100 gift card.
What is your cancellation policy?
We provide you with a 10-day window to try our products and services. If you feel we haven’t kept our end of the bargain, and we will do everything possible to make it right, then we will accept your equipment back with no obligation.
What types of home automation are available?
Currently, we offer the Z-wave based systems by 2GIG. These home automation systems allow the integration of home protection, climate, lighting, and appliance control into any home. The wireless technology is also accessible online and from any Smartphone.
Why do you focus on residential security and home automation applications?
As a security provider, we feel it is extremely important to focus our time and energy on making the community a safer place. We don’t offer home theatre wiring, built-in vacuums, general contracting, or anything outside of the security field. You wouldn’t get a haircut from a mechanic so why would you trust anyone other than a security company to protect your family?
Will I own my equipment or is it leased?
As a rule of thumb, you will own your system upon the completion of your agreement. In some commercial applications, long term leasing is available.
How can I conduct a security walk through?
Take 10 minutes and walk around your house. Look at where an uninvited guest could make their way into your home. Make a note of any potential hazards and ensure they are addressed. Check your smoke detectors! Personal safety is a choice. Please be an active participant in your family’s future!
Be sure to check:
- Doors
- Windows
- Garage
- Exterior
- Vacation Preparedness
If you are unable to conduct the walkthrough on your own or would like an expert opinion on your home please contact our office. We will have one of our trained professionals assist you in making your home safe. This is a free community service and there is no obligation to you.